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What services does TaxAct offer?

TaxAct provides federal and state DIY tax preparation, tax planning tools, and access to tax advice. The software includes features that assist users in importing tax data, calculating deductions and credits, and maximizing tax refunds.

Is there a free filing option with TaxAct?

Yes, TaxAct offers a Free Edition for eligible users, allowing them to file federal taxes without charge if they meet specific qualifications, such as filing with IRS Form 1040 and having a straightforward tax situation.

What is the Maximum Refund Guarantee offered by TaxAct?

TaxAct guarantees that users will receive their maximum tax refund when using one of their individual 1040 products to e-file. If an error in their software results in a smaller refund or larger tax liability, TaxAct promises to pay the difference up to $100,000.

Does TaxAct provide assistance for tax professionals?

Yes, TaxAct offers TaxAct Professional, a software specifically designed for tax professionals, including CPAs and tax preparers. This product includes tools for tax preparation and e-filing, along with support to help professionals complete accurate tax returns.

How does TaxAct ensure the security of personal information?

TaxAct employs advanced encryption technology and established access controls to protect users' personal and financial information, ensuring data security and preventing unauthorized access.

Q: How often does Taxact experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Taxact outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.